DUTIES AND RESPONSIBILITIES- Coordinate with Internal Clients on matters relating to the POS System;
Troubleshoot POS System hardware and software issues either physically or online when applicable;- Set up POS hardware and software in assigned stores;
Pull-out POS hardware from assigned stores ;
- Facilitate POS training for Store Personnel.
Upload Store Sales files to SAP;- Communicate with Store Personnel to maintain timeliness and accuracy of Store Sales Files for SAP uploading;
Coordinate with other departments the status of Store Sales files uploaded to or for uploading to SAP
- Set-up operating system, applications, and other software in computers;
Solve IT related issues of internal customers over the phone, messaging apps, online meeting, or face-to-face;- Coordinate with MIS Personnel on Daily IT Tickets from Stores;
Close IT tickets within Service Level Agreement duration.
- Generate a report thru SAP (ex. Sales Report, Inventory)
Know how to use SAP B1 Application- Troubleshoot using Back-End Interface
Crystal Report
Configure a promo discount Familiar with Payroll Vista, MS Application, XAMP and RDC
- Configure a Network Firewall, Switches and AP
Know how to troubleshoot network
Bachelor's Degree in Information Technology or any related course- At least three (3) years of experience as an IT/MIS personnel and One (1) year for Supervisory Level
Has experience in Retail Industry
Problem-solving Attentiveness
People Management
Job Types: Full-time, Permanent
Pay: Php25,- 00 - Php30,000.00 per month
Benefits: - Employee discount
Health insurance
- Promotion to permanent employee
Schedule:
Overtime
Supplemental pay types: Bonus pay
Experience:
* Supervisory: 2 years (Required)
