Microsoft Dynamics 365 CRM Solutions Architect

Responsibilities:

Lead the design and architecture of Microsoft Dynamics 365 CE solutions, considering client needs, best practices, and technical feasibility.

Collaborate with business analysts and functional consultants to understand client business processes and translate them into technical specifications.

Design and implement integrations with other Microsoft applications and third-party systems using Azure Logic Apps and Azure Functions.

Develop and document complex workflows and business process automation using Power Automate.

Select, configure, and customize Dynamics 365 CE features and functionalities to meet specific client requirements.

Leverage Power Platform components like Power Apps and Power BI to extend and enhance Dynamics 365 CE functionality.

Ensure solutions adhere to security best practices and data governance policies.

Conduct technical solution reviews and provide guidance to ensure project success.

Stay up-to-date with the latest advancements in Microsoft Dynamics 365 CE, Power Platform, and related technologies.

Participate in pre-sales activities, developing solution proposals and presenting technical capabilities to potential clients.

Mentor and guide technical team members, fostering knowledge sharing and skill development.

Qualifications:

Bachelors degree in information technology, Computer Science, or a related field.

A minimum of 7 years of experience in designing and implementing complex Microsoft Dynamics 365 CE solutions.

Proven experience as a technical architect or lead consultant in CRM projects.

In-depth knowledge of Microsoft Dynamics 365 CE architecture, functionalities, and configuration options.

Expertise in developing and implementing customizations and extensions using the Dynamics 365 platform and Power Platform.

Strong understanding of cloud computing concepts and security best practices.

Experience working with Azure Logic Apps and Azure Functions for system integrations.

Proven experience with Power Automate for workflow automation.

Familiarity with Power Apps and Power BI for building custom applications and dashboards.

Excellent analytical, problem-solving, and communication skills.

Strong presentation and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

Ability to work independently and as part of a team in a fast-paced and dynamic environment.

Minimum of one Microsoft Dynamics 365 CE certification (e.g., MB-200 Dynamics 365 for Sales) and additional certifications in Power Platform (Power Automate, Power Apps, Power BI) are highly desirable