** SMP ** Opportunity in NEOM
POSITION: Membership Manager
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
- A can-do attitude with the ability to work on own initiative and work as part of team.
- Bachelor's degree or similar in Event Management, Marketing or Business Administration, Hospitality, or a related field (preferred).
- Proven experience in luxury customer service or high-end hospitality roles managing memberships and organizing events.
- Exceptional communication and interpersonal skills, with the ability to engage with affluent customers effectively.
- Strong problem-solving abilities and the capacity to handle challenging situations with poise and professionalism.
- Proficiency in handling customer relationship management (CRM) systems and other customer service tools
- In-depth knowledge of luxury market trends, products, and services
- Ability to work in a fast-paced environment and manage multiple priorities.
- Attention to detail, with a focus on delivering a personalized and memorable customer experience.
- Fluent proficiency in multiple languages (desirable)
- Flexibility to work weekends, evenings, and holidays as needed to meet customer demands.
