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Landers Superstore

Membership Clerk - Alabang

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job description

I. MAJOR RESPONSIBILITY
Maintains the highest standards of member-customer service in attending to membership new applications, membership renewals, refund/ return replacement, and repair of merchandise.

II. SPECIFIC DUTIES AND RESPONSIBILITIES
  • Performs the processing of application approval and responsibilities for the release of membership's permanent
    and temporary cards.

  • Computes and encodes all data necessary for the daily and monthly membership's productivity status and
    weekly refund report.

  • Answers queries of member-customers and follows up on members status of items and after-sales transaction
    that pertains to credit/debit card charge-back.

  • Ensures that all received till (membership tills and refund tills) are counted correctly before leaving the vault room.

  • Performs initial audit of approved membership applications.

  • Prepares and maintains communication forms/memos and coordinates with the receiving clerk regarding the
    status of items for repair.

  • Ensures that all replaced and refunded merchandise are released accurately based upon the transaction
    receipt which should be within the 30-day Refund policy.

  • Ensures that all lost and found items, membership cards, IDs, etc. Are properly kept and recorded in the Lost
    and Found logbook.

  • Maintains cleanliness and orderliness in the working area.

  • Observe proper grooming.

  • Practices proper decorum as per the Code of Conduct and Standard Operating Procedures.

  • Observe punctuality at all times.

  • Performs other related tasks as may be assigned by the immediate superior or the Duty Manager.

    IV. JOB SPECIFICATIONS

    EDUCATION : College Level

    EXPERIENCE/SKILL One (1) year experience in related industry
    Excellent communication, interpersonal, analytical and
    negotiation skills; computer literate

    PERSONALITY decisive, self-motivated, goal/ result and people-oriented

    Job Types: Full-time, Permanent, Fresh graduate

    Benefits:
  • Company Christmas gift
Company events
  • Employee discount
Fuel discount
  • Health insurance
Life insurance
  • On-site parking
Opportunities for promotion
  • Paid training
Promotion to permanent employee

Schedule:
  • 8 hour shift
Overtime

Supplemental pay types:
  • 13th month salary
Overtime pay

Job Types: Full-time, Permanent, Fresh graduate

Schedule:
  • 8 hour shift
Overtime

More Info

Industry:Other

Function:Retail

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98231653

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Last Updated: 27-10-2024 08:55:55 AM
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