Member Relations Coordinator

The Associate Consultant Member Relations Business Partner (MRBP) Coordinator is responsible for managing the entire lifecycle of designated members. This role involves serving as the primary point of contact for member inquiries, delivering timely and effective responses, and fostering strong relationships by addressing members needs and concerns. The position integrates relationship management, talent acquisition, and diversity and inclusion initiatives to support the organization's objective of cultivating a linguistically diverse workforce.

The role may be shared across engagements with similar project and skills requirements.

These Terms of Reference apply for the role of Associate Consultant Member Relations Business Partner (MRBP) Coordinator.

Job Responsibilities

Your main responsibilities as Associate Consultant Member Relations Business Partner (MRBP) Coordinator are, but not limited to, the following:

Communication Management: Identify communication needs, preferences and channels for different stakeholder groups. Ensure timely and accurate delivery of information through proper channels. Create clear, concise, and relevant messages tailored to the audience. Protect sensitive information and manage it in accordance with privacy regulations.

Coordination Management: Implement processes and procedures to ensure smooth transitions between tasks and phases. Coordinate with all stakeholders to ensure timely completion of activities. Manage schedule for tasks, milestones, and deliverables. Implement best practices and standards to achieve efficient and effective coordination.

Talent Acquisition Management: Oversee the processes and strategies related to recruiting and hiring employees. Collaborate with hiring managers to understand job requirements. Review resumes and applications to shortlist candidates who met the job requirements and conduct initial screenings or interviews to assess the candidate's skills, qualifications and cultural fit. Communicate with all stakeholders regularly and provide timely feedback. Prepare reports and present insights to management on recruitment performance and effectiveness.

Relocation Assistance and Transition: Onboard new multilingual members, provide necessary information for working in the Philippines, and support them throughout the transition.

Monitoring and Tracking: Track the progress of tasks and activities against schedules and plans. Manage and maintain records of communications, decisions and actions taken.

Documentation and Reporting: Ensure that documentation is accurate, up-to-date and accessible. Develop a reporting strategy that defines what information needs to be reported, the frequency of reports and the intended audience. Ensure reports are clear, concise and formatted according to organizational standards. Ensure that reports reach the appropriate audience in a timely manner.

Qualifications:

• College graduate
• Amenable to work in either Taguig or Pasig site and is willing to work on a shifting schedule.
• At least 1 year experience in HR - handling visa, BIR, HR (onboarding/offboarding) and contract management.