We are seeking a Medical Virtual Assistant (Medical VA) to offer essential administrative and support services to healthcare professionals, medical practices, or organizations within the medical sector. These specialized virtual assistants possess a deep understanding of medical terminology, healthcare protocols, and the unique requirements of healthcare providers. Your responsibilities encompass a wide range of tasks, such as efficiently managing medical records, coordinating appointment schedules, overseeing billing and insurance claims, transcribing medical documents accurately, and delivering comprehensive administrative support to medical practitioners. By leveraging the expertise of Medical VAs, healthcare providers can streamline administrative workflows, enabling them to prioritize patient care and focus on their clinical responsibilities.
Proficient in:
Verifying eligibility, benefits, and resolving claim denials.
Understanding the authorization process, including peer-to-peer communication.
Navigating the claims process effectively.Skilled in:
Transmitting claims electronically and via paper to insurance companies and third-party payers.
Vigilantly monitoring the status of claim submissions and proactively addressing rejected, denied, or unpaid claims.
Diligently investigating claim denials and rejections, rectifying errors, and resubmitting claims for reimbursement.
Demonstrated ability to handle inbound calls, averaging over 20 calls per hour.
Proficiency in utilizing Google Sheets, Google Drive, and G Suite applications.
Strong aptitude for data entry and transcription tasks.
Qualifications:
- Bachelor's Degree or Associate's degree in Health Information Management or related field (preferred)
- Proficiency in medical terminology
- Strong understanding of ICD-10-CM, CPT, and HCP- Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential (preferred)
CS Level II coding systems
- Knowledge of healthcare regulations, including HIPAA and billing compliance
- Familiarity with insurance claim processing and reimbursement
- Detail-oriented with excellent analytical and problem-solving skills
- Effective communication skills for interacting with various stakeholders
- Experience with medical billing software and electronic health records (EHR) systems
- Ethical conduct and respect for patient privacy
- Strong organizational skills and adaptability to changes
- Basic computer skills and proficiency in office software
- Experience in Ambulance inbound adn process
- Experience in Transportation Insurance
- Experience in coding and billing roles is beneficial, and relevant healthcare administration experience can also be valuable.
- Willing to work within a US timezone
- Requires personal work equipment, including a laptop/computer and headset
- Must have a reliable internet connection
If you possess the skills we are looking for, we encourage you to apply and join our dynamic team. Please send us your updated resume, and we will promptly schedule an interview for you!
