Job Description: Marketplace Manager
Company: Canine Science
Location: Remote
Job Type: Full-time
Industry: Pet Care Products
Salary: Competitive, based on experience
About Canine Science: Canine Science is dedicated to providing top-quality pet care products. We are rapidly expanding and looking for a talented Marketplace Manager to join our dynamic team. This role is crucial in managing and optimizing our presence on various e-commerce platforms, including Shopify, Shopee Mall, Lazada Mall, and TikTok Shop.
Position Overview: The Marketplace Manager will be responsible for overseeing the day-to-day operations and strategy implementation on multiple e-commerce platforms. This individual will ensure that our products are well-represented, prices are competitive, and customer satisfaction is maintained. The ideal candidate will have extensive experience with Shopify, Shopee Mall, Lazada Mall, and TikTok Shop, and a proven track record of driving sales growth.
Key Responsibilities:
- Platform Management: Oversee and manage Canine Science's online stores on Shopify, Shopee Mall, Lazada Mall, and TikTok Shop.
- Product Listings: Ensure all product listings are accurate, optimized for search, and updated regularly with the latest product information and promotions.
- Sales Strategy: Develop and implement sales strategies to drive traffic and increase conversion rates on all platforms.
- Performance Analysis: Monitor and analyze sales performance, using data to make informed decisions and adjustments to strategies.
- Inventory Management: Coordinate with the supply chain team to ensure adequate stock levels are maintained and manage any issues related to inventory shortages or overstock.
- Customer Engagement: Oversee customer service operations on each platform, ensuring timely and satisfactory resolution of customer inquiries and issues.
- Promotions & Campaigns: Plan and execute promotional campaigns, coordinating with the marketing team to align with broader marketing strategies.
- Market Research: Stay updated on e-commerce trends, competitor activities, and market demands to continuously optimize our online presence.
- Collaboration: Work closely with cross-functional teams including marketing, sales, and logistics to ensure cohesive execution of strategies.
- Reporting: Prepare regular reports on sales performance, campaign effectiveness, and other key metrics to share with senior management.
Qualifications:
- Experience: Minimum of 3-5 years experience managing e-commerce platforms, specifically Shopify, Shopee Mall, Lazada Mall, and TikTok Shop.
- Skills: Strong analytical skills, proficiency in data analysis and reporting, excellent communication and organizational skills.
- Knowledge: Deep understanding of e-commerce best practices, SEO, and digital marketing.
- Technical Proficiency: Familiarity with e-commerce tools and platforms, as well as basic knowledge of HTML/CSS.
- Education: Bachelor's degree in Business, Marketing, E-commerce, or related field preferred.
Why Join Us
- Be part of a fast-growing company in the pet care industry.
- Opportunity to make a significant impact on our e-commerce growth.
- Collaborative and dynamic work environment.
- Competitive salary and benefits package.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they would be a great fit for Canine Science.
Canine Science is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
