GrowthAssistant is currently looking for a Marketing QA/CRM Assistantto join our team. The role helps in conducting Quality Assurance review processes on all email marketing deliverables (Email Templates, Popups, Email Campaigns, Email Flows, and SMS) ensuring consistency and coherence in terms of branding, products, copy, target groups, etc.They will manage cross-channel campaigns, perform QA testing, analyze performance, and collaborate with cross-functional teams. Proficiency in CRM systems, QA experience, and technical skills in HTML and SQL are essential.
This is a great opportunity for someone who wants to work with a growing brand and wants continuous learning and growth during their career.
Growth Assistant benefits include:
🏠 Work-from-home setup
🎉 Paid holidays
💼 Health insurance
🏖️ PTO
📚 Training opportunities
The Schedule:
The Role:
- Conducting Quality Assurance review processes on all email marketing deliverables (Email
- Templates, Popups, Email Campaigns, Email Flows, and SMS) ensuring consistency and coherence in terms of branding, products, copy, target groups, etc.
- Checking all technical setups of Campaigns and Flows before the launch, to ensure the strategy is followed as well as deliverability and targeted audience
- Own the preparation and execution of CRM campaign tactics: promotions, in-app banners, emails, and customer lists
- Join daily stand-up to review workload
- Work closely with the cross-functional teams on the execution of marketing campaigns
- Develop and maintain campaign documentation including updating tickets, campaign overviews, internal calendars and status documents for cross-functional reference
- Flag SLA violations and QA misses to the lead
- Record areas where operators frequently miss
The Requirements:
- 2+ years of experience with an ESP platform is a must-have
- 1+ years of experience in QA-specific tasks for CRM (Braze preferred, but not mandatory)
- Proficiency with JIRA, Slack, G-Suite, CRM systems (email, push, in-app, promo codes)
- Experience reviewing, updating and scheduling digital campaigns that include copy, code, creative review
- Basic experience with Google Sheets
The Compensation:
