Job SummaryThe Sales and Marketing Officer at Mansion Sports Box with responsibilities including membership sales consultancy, outreach management, social media platform oversight, event coordination, creative content planning and data reporting. The Sales and Marketing Officer will boost brand awareness, engage customers, and drive revenue through creative marketing strategies. The goal is to make Mansion Sports Box the choice for fitness and recreational activities.
- Marketing Strategy Development:
Create and implement effective marketing plans to increase visibility and usage of Mansion Sports Box facilities.- Develop targeted promotional campaigns tailored to different customer segments.
Analyze market trends and customer insights to optimize marketing strategies.
- Collaborate with the team to align marketing efforts with business objectives.
Monitor and evaluate the performance of marketing initiatives to ensure effectiveness.
- Social Media Marketing and Support:
Establish and manage official social media profiles for Mansion Sports Box.- Create engaging content, including posts, videos, and stories, to increase follower engagement.
Develop and execute social media advertising campaigns to attract new customers.
- Monitor social media channels for customer feedback and trends.
Use analytics tools to track social media metrics and adjust strategies as needed.
- Event Coordination (Court Rentals):
Manage the booking and rental process for courts for events.- Coordinate logistics including scheduling, court availability, and customer reservations.
Communicate rental terms and conditions to customers, ensuring clarity and compliance.
- Monitor court usage and schedule maintenance to optimize availability and customer satisfaction.
Resolve booking conflicts and address customer inquiries regarding event court rentals.
Provide comprehensive explanations of all contract terms and conditions to newly enrolled members- Support prospective members by addressing inquiries and ensuring they are informed about current membership offers and updates.
Achieve designated sales target for new sign ups.
- Conduct service calls to existing members to ensure retention, and initiate appointment drives to engage new leads.
Responsible for manning booths and participating in outreach events as assigned.- Allocate time to acquire leads and potential retail and corporate partners.
Develop and execute customer engagement initiatives including loyalty programs and special promotions.- Gather and analyze customer feedback to improve services and customer satisfaction.
Respond to customer inquiries and concerns in a timely and professional manner.
- Foster positive relationships with customers through effective communication and personalized service.
Collaborate with the team to enhance the overall customer experience at Mansion Sports Box.
Ensure all marketing materials and communications reflect the brand's voice and identity.- Monitor competitor activities and industry trends to identify opportunities for differentiation.
Maintain consistency across all marketing channels, including digital and offline platforms.
- Conduct regular brand audits to assess brand perception and identify areas for improvement.
Work with internal stakeholders to uphold brand standards and guidelines.
Work closely with the Gym Supervisor, Mansion 88 Marketing Manager, and other internal stakeholders to align marketing strategies with operational goals.- Coordinate with reception and facility staff to ensure consistent communication and execution of marketing initiatives.
Collaborate with external vendors and partners for joint promotional activities and sponsorships.
- Participate in cross-functional teams to integrate marketing efforts with overall business objectives.
Share insights and updates on marketing activities with the team to foster a collaborative work environment.
Track and analyze key metrics related to marketing campaigns, social media engagement, and event success.- Prepare regular reports and presentations on marketing performance and ROI for management review.
Utilize data-driven insights to optimize future marketing strategies and budget allocation.
- Conduct competitive analysis to identify industry trends and opportunities for growth.
Monitor customer feedback and market changes to continuously improve marketing effectiveness.- This job description covers the primary duties and responsibilities of the Gym Manager/Supervisor position, the company may require additional services that are not specifically listed.
Minimum of 2-3 year of experience in sales and marketing, preferred related to fitness industry.- Strong sales and customer service skills.
Excellent communication and presentation abilities.
- Ability to work collaboratively in a team environment.
Proactive and self-motivated with a target-driven mindset.- Proficiency in Microsoft Office Suite and event management software
Creativity and innovative thinking for marketing strategies
- Ability to multitask and prioritize tasks effectively.
Ability to work flexible hours, including evenings and weekends.
Job Type: Full-time
Benefits: Company events
Life insurance Opportunities for promotion
- Promotion to permanent employee
Schedule:
Monday to Friday
Supplemental Pay:
Application Question(s):- Are you willing to work in the office (HV dela Costa, Makati City)
Experience:
Marketing: 2 years (Required)
