Company Description
J4RVIS is an industry leading, system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology.
We're widely recognised as one of the most promising Salesforce partners, after achieving the Summit partnerships status (previously Platinum) within the first 18 months. To put that in context, that means that we had to close $1 million in ACV and achieved more than 100 certifications.
Our mission is to create a better tomorrow for 1 billion people and unlock our team's true potential through a progressive workplace.
Interested We are just getting started!
- J4RVIS is the winner of Rising Star category at #Deloittefast50
- Recognised by Salesforce as the APAC Partner of the Year in the Connected Ecosystem category
- Placed 3rd in CRN Fast 50 Awards
- Certified Great Place to Work in both Australia and Philippines
About The Role
The Managed Services Salesforce Marketing Cloud Developer will be responsible for managing, maintaining, and optimising Salesforce Marketing Cloud implementations for our Managed Services partners, ensuring the successful execution of marketing campaigns and the continuous improvement of Marketing Cloud configurations.
They will work closely with the Managed Services delivery team (Salesforce and MuleSoft Developers, Delivery Coordinator and Service Delivery Manager) to deliver high-quality support and solutions to our clients. There will be many opportunities to collaborate with internal Architects and customers to grow your technical skillset.
What You'll Be Doing
Salesforce Marketing Cloud Management:
- Configure and manage Salesforce Marketing Cloud to support client marketing campaigns.
- Ensure the accuracy and completeness of data within the Marketing Cloud platform.
Campaign Execution
- Collaborate with clients to understand their marketing goals and requirements.
- Execute and monitor marketing campaigns, including email marketing, automation, and journey building.
Incident Resolution
- Diagnose and resolve issues related to Marketing Cloud implementations promptly.
- Provide timely and effective support to clients regarding Marketing Cloud queries.
- Ability to size and estimate tasks effectively.
Client Support
- Provide exceptional customer support and communication to clients regarding MuleSoft-related queries and issues.
- Collaborate with clients to understand their requirements and provide solutions.
Data Management
- Maintain data integrity within Marketing Cloud by implementing data cleansing and segmentation strategies.
- Monitor data synchronisation and integration with other systems.
Continuous Improvement
- Stay up-to-date with Salesforce Marketing Cloud updates and best practices.
Documentation
- Maintain clear and comprehensive documentation related to Marketing Cloud configurations and processes.
Collaboration
- Work closely with cross-functional teams, including developers, architects, and QAs, to ensure seamless integration and delivery of Marketing Cloud solutions.
We'd Love You To Have
- Salesforce Marketing Cloud Email Specialist certification is mandatory.
- Additional Salesforce Marketing Cloud certifications preferred.
- SQL, AMPScript and SSJS knowledge.
- Strong understanding of email and SMS marketing best practices.
- Familiarity with marketing automation concepts and tools.
- Knowledge of data management and segmentation.
- Data Cloud knowledge and experience is a plus (or a willingness to learn).
At J4RVIS, everyone has a purpose and everyone has a role no matter how big or small the role is. It's part of our DNA and part of our values.
Additional Information
WHY YOU SHOULD JOIN J4RVIS:
Become better at what you do. You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA.
Be yourself. Everyone has a role, everyone has a purpose. Be the leader you wish you had and bring your authentic self to work. We celebrate each other's uniqueness.
Succeed from anywhere. No matter if working from the office, from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so.
Have fun along the way. We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work - never a dull day at J4RVIS!
SOME OF OUR PERKS
- Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS
- Work From Anywhere for up to 4 weeks a year
- Flexible working arrangements
- 3 months paid parental leave for primary carers
- 2 days of study leave per quarter
- Wellness allowance to look after your health
- Home office expense allowance
Are you ready to create a better tomorrow
When you join J4RVIS, you become part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill. 
