Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
The GovWin market intelligence team provides valuable insights to help our clients grow and develop their public sector business. Our team is made up of experts in government contracting and industry analysis, who collaborate closely to deliver the best possible solutions to our clients. Working in such a collaborative environment means that you'll have access to a wealth of knowledge and experience, and the opportunity to grow and develop your own skills and expertise. If you're looking for a challenging and rewarding career in government contracting, then Deltek could be the perfect fit for you.
Position Responsibilities
The Manager, Content Operations is responsible for managing the staff necessary to ensure the highest quality and accuracy in information content collection activities conducted by Deltek that feed its various subscription-based information products. The position is responsible for the overall staff management and development of a team of 12-15 people and for ensuring the overall quality of the information in the database.
Duties and Responsibilities:
- Hire and manage analyst staff at various levels and for various shifts to ensure continuity of operations. The various information collection functions include:
- Verifying contact information for thousands of U.S. government and industry contacts.
- Reviewing, editing, and classifying thousands of U.S. state and local government procurement notices, amendments, and award notices fed through our Content Management System.
- Reviewing and classifying thousands of articles focused on U.S. federal, state and local government contracting.
- Develop and implement training and quality assurance programs for the team's information collection and processing activities.
- Lead and participate in efforts to make continuous process and product improvements to maximize productivity and quality in the finished information products.
- Contribute to planning, product enhancements, and recommend improvements.
- Track and report on progress in achieving goals and established milestones.
Qualifications
Qualifications:
- Bachelor's degree or equivalent experience in business related field of study. Advanced Degree preferred, but not required.
- 3-5 years of demonstrated excellence in a management position in the field of information and data collection and processing.
- Superior communications skills in English language.
- Willingness to work shift work on rotation as required as some of the activities require phone work during U.S. business hours.
- Must have excellent computer and Internet skills including Microsoft Office, Internet research.
- Excellent attitude, strong team player and focused on achieving objectives and ensuring high quality.
- Proven project management skills, including demonstrated ability to schedule, manage, and accomplish work deadlines on-time.
- Ability to manage multiple tasks, while maintaining a high level of attention to detail.
Travel Requirements
No
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (Personal Data) to administer and evaluate your application. We are the controller of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. 
