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Sitel Licensed Insurance Services

Makati - Customer Service Associate

Early Applicant
  • 13 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years

Banking/Accounting/Financial Services

Job Description

About Us

Glorietta G1, Makati City

Job Summary

Foundever is looking for passionate customer service associates who can live and breathe our core values.

We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers.

Primary Job Responsibilities

WOW Customers over the phone, online chat, or email

Enthusiasm and a Be BOLD attitude with great customer service skills

A WORK Together approach with open communication, excellence in service, integrity, and accountability

Build TRUST by working as a team member, as well as independently, with minimal supervision

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie

Experience Target

  • Call Center experience a plus

Skills Required

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Date Posted: 16/11/2024

Job ID: 100474373

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About Company

Sitel Group is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 160,000 employees and $1.7 billion in revenue.

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