M365 Infra SME/L3 Engineer

Required Skillset:

M365 Tenant, MS Teams, ODfB, SharePoing Admin, Azure AD, M365 Advance Threat Protection

Must have:

• M365 Tenant Management :

M365 Tenant and Platform Administration including configuration and setup

• Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, Onedrive for Business, Sharepoint Online administration, M365 productivity tools, ATP, Azure AD

Strong knowledge on PowerShell scripting for Tasks automation using various PS modules

• Hands-on knowledge on Azure AD, Azure AD connect for M365 modules

Experience in Azure and Microsoft 365 security and identity

• Experience in Microsoft Defender for Office 365, Identity Protection, and Intune

Experience in AIP & DLP administration and support

• Should have good understanding on Monitoring and reporting of Service Health & Message Center

• MS Teams Administration :

Hands-on knowledge in MS Teams

• Handling issues related to instant messaging, channels, Files, Presentation, Collaboration

Managing Microsoft Teams Admin center for all configuration, policies, settings and regular updates

• Managing and setting up Live events

Configuration of enrolling New SBC, Add a call Queue, adding direct routing, Call Park policy, Calling Policy, assigning phone numbers to users, Forwarding simultenious ringing, Delegation and voicemail , Decommissioning of IP phones, configuring dial plan, deleting SBC etc.

• Management of Organizational profiles

Co-ordinate with Microsoft for any L4 issues and functionality changes

• One Drive For Business :

OneDrive sync client management

• Analyze and understand permission and meeting the compliance as per Organization policy

Access management and access delegation

• Enable or Disable user storage and OneDrive features

Provision the folders according to data growth

• Service Management, Monitoring:

Automation of operational and support tasks

• Continuous service improvement

SLA and service management aligned with ITIL process

• Status reporting and communication

Major incident management | Problem management

• Knowledge Articles, SOPs

• SharePoint Online Administration :

Site collection and lifecycle management

• Term Store, Search, Secure Store, Sharing, Access Control

Business connectivity services

• Creation, movement, copy, deletion, restoration and archival of sites, contents in libraries & lists

Site collection storage, server resource quota, usage trends

• 
  

Governance, Evergreen releases

• Implementation of Governance framework

Dashboard monitoring and managing Objects

• Guest access and External sharing

Define policies for platform Governance

• New workload testing and preparation

Analysis, configuration, testing of preview features

• Patch and configuration management

• Security and Compliance

Data loss prevention

• Secure Score services

Data and Information protection

• Advanced threat protection configuration

Conditional Access Policies configuration

• Multi factor authentication

Security events and Alerts

• M365 Application Management

Good knowledge in handling M365 productivity tools like Yammer, Froms, OneNote, Sway, Stream, MS Project and Visio Online, To Do, Planner etc.

• Good to have:

Planning, designing and Implementatng of M365 services

• Knowledge on Migration of Messaging and collaboration workload from on-prem to Online

Knowledge on migration tools like Quest-on-Demand, Bittitan, Skysync etc.

• Smart trouble shooting skill

Knowledge on enterprise Mobility like EndPoint Manager

• Ability to work with solution architect for technical solution

Ability to manage multiple tenants

• Good knowledge in ITSM tools like ServiceNow

Good communication and articulation skill

• Flexible in shifting duty / Flexible in relocation

• Responsibilities:

• M365 Tenant and application administration
  

• Service Management and Monitoring
  

• M365 Security and compliances
  

• DirSync issue Troubleshooting
  

• MS Teams Collaboration & Troubleshooting
  

• One Drive For Business administration
  

• Governance and Evergreen releases
  

• SharePoint Online Administration
  

• Task automation through PS scripts
  

• Migration and Implementation of On-prem workload to M365 cloud
  
  Job Type: Full-time
  
  Pay: Php50,000.00 - Php140,000.00 per month
  
  Schedule:
• 8 hour shift

Afternoon shift

• Night shift

Education:

Bachelor's (Preferred)