Loan Processor

Craft a Career Without Compromising Your Free Time

Step into an opportunity that values your time both inside and outside the office, allowing you to focus on what truly matters without compromise. This Loan Processor position offers the perfect blend of professional growth and work-life balance. You'll have the flexibility to focus on your priorities, thanks to fixed weekends off and a supportive schedule. Spend your free hours doing what you love, all while advancing your career in an environment that respects and values your time outside of work.

In this role, you'll assist Loan Administrators by handling data entry, general office tasks, and providing customer service support. You'll also review income documents, complete bank applications, perform serviceability calculations, and manage applications through settlement. It's your chance to ensure compliance and keep the CRM up-to-date, all while building valuable relationships with clients via phone and email.

• Assisting Loan Administrators with data entry and office tasks, including general customer service
  
• Reviewing income documentation, client information, and statements
  
• Completing bank application documentation, serviceability calculations, and property valuations within internal lender systems
  
• Ensuring compliance with procedures and standards
  
• Managing applications through to settlement, meeting deadlines and client expectations
  
• Maintaining and updating the CRM within Nexus, including customer notes and opportunities
  
• Completing annual client reviews as instructed
  
• Contacting clients via phone and email to maintain relationships, build rapport, and deliver necessary communications
  

Requirements

Bank on These Skills

• Proven experience in an office or administration role
  
• Finance/banking data processing experience
  
• Professional & pleasant spoken & written demeanour
  
• Neat and professional appearance
  
• Strong customer centric focus
  
• Excellent understanding of Microsoft OfficeDetail Focused & Highly Organised
  
• Ability to learn quickly & remain calm under pressure
  
• Self-motivated & proven time management skills
  
• Think on your feet and priorities responsibilities
  
• Team player, self-motivated & able to work autonomously
  

Benefits

Perks Worth Investing In

• Day 1 HMO coverage
  
• Competitive compensation package
  
• Prime office location in Ortigas, near MRT stations, restaurants, and banks
  
• Day shift schedule with fixed weekends off
  
• Free upskilling through Emapta Academy courses (Want to know more Visit )
  
• Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  
• Emapta Lifestyle perks (Foodpanda pro and more!)
  
• Unlimited employee referral incentives
  
• Standard government and Emapta benefits
  
• 20 annual leave days, with 5 credits convertible to cash
  
• Fun and engaging employee activities
  
• Mentorship and exposure to global leaders and teams
  
• Ample career growth opportunities
  
• Diverse and supportive work environment
  

About the Client: Unlocking Homeownership Dreams

Our client is a top-tier mortgage brokerage that prioritizes helping clients achieve financial freedom. Renowned for providing unbeatable rates, products, and service, they've cultivated a culture where work-life balance is a cornerstone. This award-winning company has transformed the mortgage industry, earning accolades such as the 2018 Best Customer Service WA Award. Their focus on client and employee satisfaction makes them a standout choice for anyone looking to join a dynamic and people-centric workplace.

Who Are We

At Emapta, we pride ourselves on offering more than just a job - we provide a lifestyle. Enjoy the perfect work-life balance with our flexible arrangements, empowering you to excel both personally and professionally. Embrace exciting global opportunities that broaden your horizons and enrich your career journey. We offer a competitive compensation package that acknowledges your talent and dedication.

Embrace flexible work arrangements and seize global opportunities to broaden your horizons. Emapta's competitive compensation package, combined with a vibrant work culture, will undoubtedly make your journey with us an exciting and fulfilling one. Take your career to new heights, gain exposure to diverse industries, and contribute to exciting projects while thriving in an environment that values your dedication and accomplishments.

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