Site of Employment:
Quanta Philippines ROHQ (Local Employment) - Quezon City_
RESPONSIBILITIES_
Monitor a global enterprise compute and storage environment via email alerts, SCOM, HPE and SolarWinds
- Support the following technology stacks: HPE, Dell, RedHat Linux, VMWare, Veeam Backup jobs, NetApp, Synology, TrueNas, and RoomAlert.
Monitor Veeam backup jobs for MS SQL- Monitor UPS power alerts and power payload.
Monitor Avtech environmental devices.
- Assist Patching teams with any related patch activities
Support any local Compute & Storage resources for the Operating Unit Incident Triage- Take initial calls around compute & storage alerts and incidents, assess the situation and resolve, log or escalate as appropriate.
Firmware updates for HPE, Dell, NetApp, and Synology hardware are key to avoid vulnerabilities, also as avoiding business disruption is key.
- VMWare ESXi, vCenter appliance, VROPs, software and security vulnerability patch.
Execute software updates and vulnerability patching after hours US time to avoid production service disruptions.
Adheres to internal standards, policies and procedures. Performs other duties as assigned
_EDUCATION AND EXPERIENCE REQUIREMENTS
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- Required Education & Experience
:
Associate degree in computer science or other related discipline is preferred.- Minimum of 5 years of experience required, including at least 2 years in Information Systems and 3 years in a directly related position with a mid to large size company.
Experience working with Linux OS (Red Hat Preferred) 2024-0711
- Experience working in ServiceNow
Experience in VMware Hypervisor, Server Hardware, and Storage Array alerts
:
Possesses excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment.- Applies and adheres to established company and location safety values, culture and work processes & procedures; actively participates in safety rituals.
Demonstrates outstanding customer orientation and desire to restore and enable client productivity; drives resolution and fulfillment to closure on first contact.
Job Type: Full-time
Schedule:
Evening shift
Application Question(s):
This position requires you to work in the office; are you willing to work on-site
