Are you an experienced IT support professional looking for a stable, rewarding career We hear you!
Weu0027re looking for a senior IT support rockstar to lead the charge and ensure our clientsu0026rsquo systems run smoothly. At TGT, we value expertise and provide a platform for you to thrive. We offer not only stability but also a collaborative environment where your contributions are recognized and rewarded.
YOU DESERVE THE BEST - Enjoy these Perks!- Comprehensive day 1 HMO with 10K medical reimbursement
- Additional HMO coverage for your family + dental coverage
- Free annual Flu vaccine
- Continuous career development and certifications
- Travel & training opportunity oversea
- Regular awards and recognitions
- Comprehensive life insurance
- 24 Paid time offs (with Annual leave conversion)
- Annual appraisal based on merits
- Free daily meals (free breakfast on Mondays & free treats on Fridays)
- Regular engaging company events & promotes work life balance
- Accessible office sites -- BGC, Alabang & Eastwood
- Employee referral programs
About the RoleWe are seeking an experienced and highly skilled
IT Support Engineer Level 3to join our dynamic team. As a senior member of the team, you will handle normal to complex issues and will play a crucial role in ensuring the smooth operation of our organizationu0027s technology infrastructure, from workstations, servers, tablets, printers, phones, networks, vendor-specific hardware, software, and general administration tasks.
Your Key Responsibilities:- Systems and Network Administration (systems deployment & migration, Patch mgmt., router & switches configuration, routing protocols, firmware upgrades, firewall system management)
- Windows Servers 2012-2019 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365)
- Virtualization: VMware & HyperV
- Backup systems and Storage
- Network and Security (Firewall Systems, Router and Switches etc..)
- Manage escalated unresolved tickets to the appropriate support specialists or service group
- Recommends system and process improvements to enhance quality service for the client and its clientele.
What youu0026rsquoll bring in:- Sound problem-solving and decision-making skills.
- High Level of Technical Expertise u0026ndash at least 5 years in a Senior role
- Flexibility and enthusiasm about the possibility of handling new technologies
- Good communication skills in English
- MSP background
- Amenable to work on site: Alabang Night
Take charge of your career with us and enjoy ample opportunities for professional growth and development.
