Legal Operations Senior Analyst

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Business Support and Contract Operations Analyst. In this role, you will be responsible for assisting IT requesters with the end-to-end contract lifecycle, including post-contract maintenance. You will create legal records on Apttus, generate NDAs, CSAs, and other legal documents, and respond to IT requesters within specified service level agreements (SLAs). You will proactively manage the IT Contracts Pipeline, guide IT requesters through the purchase requisition process using Coupa and SharePoint, and ensure data integrity. Strong client-service orientation, organizational skills, attention to detail, and proficiency in Excel are required for this role.

Responsibilities:

• Assist IT Requesters with Contract Lifecycle: Provide comprehensive support to IT requesters throughout the entire contract lifecycle, including initiation, execution, and post-contract maintenance. Ensure a seamless experience and address inquiries or concerns promptly.

Create Legal Records on Apttus: Utilize Apttus to create and maintain accurate legal records. Input contract details, generate NDAs, CSAs, and other legal documents, and ensure data integrity.

Respond Within Specified SLAs: Respond to IT requesters within specified SLAs, providing timely and effective support. Address inquiries, provide updates, and take necessary actions on contract reviews with urgency.Generate Monthly KPIs for SLAs: Compile and generate monthly key performance indicators (KPIs) related to SLAs for contract activities. Analyze and report on SLA performance to ensure compliance and identify areas for improvement.

• Proactively Manage IT Contracts Pipeline: Monitor and manage the IT Contracts Pipeline using SmartSheet, ensuring IT requesters are notified of key deals coming up for renewal.

Troubleshoot Issues: Proactively identify and troubleshoot issues during the contract process. Collaborate with stakeholders to resolve discrepancies and ensure smooth contract operations.

Guide Purchase Requisition Process: Assist IT requesters in navigating the purchase requisition process using Coupa and SharePoint. Provide clear instructions, clarify requirements, and ensure compliance with procurement policies.Excel Skills for Data Manipulation: Utilize Excel skills to manipulate and filter data for reporting and analysis purposes.

• Independent Work: Work independently, seeking guidance in the most complex situations.

Requirements:

• Education: Bachelor's degree in Business Administration, Legal Studies, or a related field.

Experience: Proven experience in contract operations, contract management, or a similar role.

Skills: Strong client-service orientation and ability to prioritize and manage multiple tasks.

• Excellent organizational skills and attention to detail.

Proficiency in Apttus or similar contract management systems.

• Strong written communication skills.

Proficiency in Microsoft Excel, Coupa, SmartSheet.

Working Hours:

• Regular onsite working hours in BGC Office.

9 AM to 6 PM Philippine Time Zone.

For interested applicants, you can send your CV to [Confidential Information]

Job Type: Full-time

Pay: Php150,

• 00 - Php175,000.00 per month
  
  Benefits:
• Health insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Experience:

• Contract Operations: 4 years (Required)

Apttus: 4 years (Required)
* Contract Management: 4 years (Required)