Job Description
please attached your cv or resume with email, phone number, home address and your full name
Qualifications
At least 1 year experience of Customer Service
Excellent in English communication skills
Responsibility
Ensure training is innovative, and engaging, appealing to today's learner
Manage content review and approval process
Manage all project/ program change requests
Collect and analyze quantitative and qualitative data to develop fact-based recommendations with service provider's quality and operations
Why you need to choose Alorica
First, the company is growing rapidly and there is a lot of opportunity for advancement. Second, the company culture is fantastic - it's very collaborative and everyone is really friendly and supportive. Finally, the benefits are great - Alorica offers a lot of perks and benefits that other companies don't offer.
About
Alorica provides tech-enabled customer experiences at scale for the world's biggest brands, backed by 25 years of industry-leading expertise to move companies forward.
Investing in the Future
We consistently invest in technology, our geographic footprint, tech partnerships and talent, including our experiential lab capabilities, digital solutionists, and tech experts.
Industry Disruptors for 25+ Years
Leading the charge and investing in pioneering technology to power the future of CX means our clients have early access to technology before it's commercially available.
Driven by Client Goals
Our team infuses innovation into everything we do with a digital-first consultative approach, an innovation lab to experiment, best-in-class technologyall while consistently delivering peak performance.
The Alorica Way
Our digitally infused operating model is designed to deliver exceptional performance for your business and unforgettable service for your customers.
Diversity by Design
As the largest certified minority-owned BPO, we take DEI seriously. And our award winning, inclusive culture is what keeps our global workforce engaged and performing their best for our customers.
