REQ11831 Lead Technician (Open Date: 24/09/2024)
Position Summary
The Lead Technician shall be responsible in supervising the Senior Technician and Technician who are allocated on each section under Engineering Department to achieve on-going guest/internal customer satisfaction and team goals through the maintenance/operation and in up-keeping their related Key Performance Indicator (KPI), including upkeep of all assigned facilities within the property, consistency of electricity supply, water supply, and proper/continuous working condition of all property facility for their every assigned duty. Informs Duty Engineer of any concerns impacting on his ability to successfully discharge his duties.
Primary Responsibilities
- Supervises the senior technician and technician on the proper maintenance of all equipment and facilities within the company by diligently following the preventive maintenance program of the property facilities.
- Ensures he is fully conversant with the operational characteristics of the engineering systems and equipment.
- Carries out effective checks on a regular basis to ensure the system is functioning as required.
- Follows up to ensure that the functioning requirements by the end user are implemented as instructed by his immediate superior.
- Implements the SOP's as instructed by the Engineering Manager.
- Recommends additional SOP's deemed necessary and recommends improvements for existing SOP's and to comply with Electrical and Mechanical standards.
- Collaborates closely with senior technician and technician. Immediately reports difficulties for action by senior technician/technician and external contractors.
- Identifies engineering system faults. Applies his diagnostic skills in the event there are failures in systems.
- Ensures active participation in implementing energy saving initiatives and the principles that energy conservation is everyone's responsibility.
- Executes management policies.
- Ensures their effective utilization and high operating efficiency.
- Ensures senior technician and technician have a complete understanding of the company policies, procedures and particularly those related to fire and life safety, hygiene, and health.
- Enforces strict compliance with these requirements.
- Prepares timely reports in accordance with the approved scope and format affecting the activities for each certain department's efficiencies, costs and the likes.
- Reports accidents, injuries and unsafe work conditions to superiors.
- Assists Duty Engineer / Manager in ensuring facility equipment preventive maintenance is well implemented.
- Performs regular rounds for hotel, public areas and gaming areas front and heart of the house areas.
- Performs other reasonable duties as assigned by his superior from time to time.
Qualifications
I. Experience
Preferably minimum of five (5) years experience in a hotel/casino or entertainment industry and no less than 3 years experience in a supervisory capacity.
II. Education
- Preferably with a Degree or Advanced Diploma in Engineering field.
- License Holder in engineering field is an advantage.
III. Skills / Competencies
- Good command in both written and spoken English.
- Good working knowledge in PC skills and use of all MS Office applications, including Outlook.
- Wide understanding of engineering equipment facility preventive maintenance.
- Understanding of Engineering Budget Forecasting and Budget Control.
- Good leadership and able to make sound decision under pressure and perform other duties as and when required in times of emergency.
