Lead Generation Specialist / Telemarketer
25,000.00 - 30,000.00
Do you have what it takes to be one of OBP's Telemarketing Team Check the details below to know further!
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
General Scope of Responsibility:
- Contact businesses by telephone to set an appointment with the key person of the company
- Explain the product or service to potential customers
- Deliver scripted sales pitch to the customer
- Adjust scripted sales pitch to meet the needs of specific individuals
- Obtain and record customer information including names and addresses as well as reaction to the product or service offered
- Secure contact details of potential customers from sources including telephone directories and purchased lists
- Respond proactively to customers in order to respond to questions and clarifications
- Coordinate and schedule meetings with potential and existing customers as necessary
- Generate and ensure availability of active leads
- Comply with achieving the set KPIs that is relevant to the role
- Receive orders and accurately record the details / transactions into the computer system
- Handle customer objections by means of proper rebuttals
- Conduct follow up calls / meetings until closure of transaction
- Schedule appointments for sales staff to meet prospective customers
- Conduct customer and marketing surveys
- Research any required information using available resources
- Any other related tasks that may be assigned by the client or Team Leader
- Adhere to Management strategies in assisting with Data Entry-related tasks as delegated in urgent situations
Client specific tasks:
- Lead Generation
- Appointment Setting
- Sales Calls
- Data Mining
- Email customers to find out operation system they are using
- Call customers to find out what operation system they are using
- Update Salesforce CRM with information
Requirements
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Advertising/Media, Mass Communications, Marketing or equivalent
- Above average English communication skills
- At least 1 year of working experience in the related field / in the Freight Forwarding industry is required for this position
- At least with 1 year of experience specializing in Customer Service, Telesales/Telemarketing or equivalent
- Knowledge of sales and marketing principles and strategies
- Good ability to maintain professionalism with customers who do not respond positively to their calls
- Ability to multi-task and complete each task accordingly
- Must be a team player
- With positive attitude towards difficult situation
- Can start ASAP and amenable to required schedules
- Must be willing to work in Ortigas or Cubao site
