Key Responsibilities:
- To supervise the laundry operations ensuring that the hotel standards and procedures are fully known and followed.
- To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
- To ensure a correct and economical use of all the chemicals and that the formulas are respected.
- To ensure a proper storage of the chemicals, respecting the environmental procedures.
- To maintain the linen and laundry par stocks.
- To ensure laundry staff has a full knowledge of all the textiles and their proper care.
- To maintain constant linen flow to the floors and the outlets.
- To ensure proper distribution of all articles and efficient handling of employee's uniforms.
- To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
- To assist laundry and housekeeping operations during daily peak hours.
- To ensure proper handling of lost and found items.
Qualifications & Experience:
- Bachelor Degree in Hospitality management or Diploma in Hotel management.
- Previous experience in a laundry management role within a luxury hotel.
- Knowledge of laundry operations, equipment, and chemicals.
- Excellent written and verbal communication skills.
