L2 Application Support | MS Office 365

MUST HAVE

• 1-3 years of experience in O365 administration and troubleshooting

MS O65 functionality and Administration (e.g. Office, SharePoint, Exchange, Lync, Teams) - covering the full-site of products

• 1 year of scripting preferably but not limited to office scripting or PowerShell (ansible, python)

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Technical Abilities

• Gsuite Application (functionality)

Lumapps and AODOCS

• Microsoft Active Directory

Chromebook

• Chromebox for meeting

Microsoft Identity Manager

• DNS

Azure (or any cloud) Administration

• OS Server: Windows Server 2003, 2017, 2012

OS Cllient: windows XP to Windows 10

• Behavior Abilities

Customer service oriented - must have

• Willing to go on the shifting schedule to achieve a 24x7 coverage for the team

English speaking mandatory

• French speaking nice to have

Ability to analyze and synthesize situations

• Ability to Understand the business constraints

• JOB DESCRIPTION

Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processes

• Second level of operational support for Worldwide Essilor and subs, including O365 and SMTP

Automate tasks in scripting (powershell, GAM, Office scripts) to match wiith Business needs and improve the support, KPIs, workflows, and reporting

• Coordinate with various parties for change request management operation.

Documents O365 configuration and architechture, update/create. Standard Operating Procedures, and brief team meembers and key users

• Participate in emerging projects, and act at the technical level and as the liason for the rest of his/her department

Pro-active in ensuring stability, response time, operational consistency and life cycle over the email system, while providing monthly reports on activity, quality and performance of these System Infrastructures,

Job Type: Full-time

Benefits:

• Health insurance

Work from home
Schedule:

• Monday to Friday

Shift system
Supplemental pay types:

• 13th month salary

Overtime pay

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• L2 Application Support: 1 year (Preferred)

Microsoft Office 365 Functionality andAdministration: 1 year (Preferred)
* GSuite Administration: 1 year (Preferred)