Qualifications
SQL, Windows Server ITIL; Optional - XML, FTP
- Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
Experience in business domain processes- Experienced with any ticketing system
Customer oriented and Good communication
- Fluent in English (Written and Oral)
Strong experience on Incident, Problem, and Change Management
Education- Bachelor's or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience.
Job Description Problem Management
Administrative
Job Type: Full-time
Benefits: Life insurance
- Opportunities for promotion
Promotion to permanent employee
Schedule: Shift system
Supplemental pay types:
Overtime pay
Ability to commute/relocate:- Muntinlupa City: Reliably commute or planning to relocate before starting work (Preferred)
Education:Experience:
L2 Application Support: 1 year (Preferred)
