Are you looking for a supportive and collaborative workplace with great benefits and clear career development You've come to the right place.
Why choose Manulife
Competitive Salary packages and performance bonuses
Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
Retirement savings benefit
Rewarding culture that values wellness and well-being
Performance Bonus
Global network of industry experts
Extensive training resources
Job Description:
We're looking for an L2 Application Support who will be involved with an Agile, high performing team doing application support, application deployment, business requirement gathering and data analysis all in support of solutions that conform to Manulife standards.
Have the skills and knowledge for the job Learn more about the opening below!
Key Responsibilities:
- Work with upstream and downstream systems to debug or trouble shoot data processing issues
- Investigate SQL stored procedures, Informatica Workflows, CA WLA failures and Perl scripts from a support perspective to debug issues or perform analysis for minor enhancements
- Tracking and resolving a high number of exceptions on a day to day basis as operations support
- Using Agile methodologies to track work and enhancements in JIRA.
- Coordinate development efforts with the development team for major enhancements
- Coordinate code deployments with various teams and ensure audit standards are met
- Help shape the future of technology within our group by moving to cloud based solutions.
- Remain current on standards, technologies, approaches and methodologies
- Consistently apply the concept of continuous improvement
Qualifications:
- Minimum 2 years working experience supporting systems at Level 2 (support)
- Experience with relational database structures and methodologies
- Proven ability to multitask both independently and within a team
- Excellent English communication (both written and oral)
- Applicable degree or Designation in Computer Science or equivalent experience
- Ability to understand business process requirements and, through the use of technology, conceptualize creative solutions through to implementation
- Experience in financial industry
- Action oriented, creative and proactive thinker
- Willing to work different shifts (North American Business Hours + Asia Business Hours)
- Successful candidate must have strong knowledge and experience in the following technologies:
o MS SQL
o Informatica PowerCenter
o CA Work Load Automation (or any batch automation tool)
o Cloud based technologies (Azure)
o PowerBI
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
