JOB DETAILS :
COMPANY PROFILE: A Biggest German multinational company that produces chemical and other household products. With more than 50,000 employees and customers around the world. The main goal of this company is to innovate products that make life better.
Position: Korean Customer Service Specialist
Industry: Manufacturing
Salary: Negotiable
Location: Makati City
Schedule: Shifting Schedule
Work setup: Work Onsite
BENEFITS:
HMO coverage
Vacation Leave
Sick Leave
Government Mandated benefits
REQUIREMENTS:
Korean National who are fluent in English living in the Philippines
Must be a permanent visa holder or 13A Visa
Filipino who are Fluent in speaking, reading and writing Korean
Open to Graduates or Undergraduates
Customer Service experience experience is a must
Willing to talk take calls, emails and chat
RESPONSIBILITIES:
Acts as the first point of contact for Korean clients for all work requests
Ensure to understand all work requests when received from the client and execute them through the established process
Escalate concerns as necessary to achieve customer satisfaction
Must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns.
RECRUITMENT PROCESS:
Initial Interview
Second Interview
Job offer
HOW TO APPLY
Send your resume to: [Confidential Information]
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