Kiosk and Liason Assistant (FRESH GRADUATE)

Job Summary

The Kiosk and Liaison Officer is responsible in overseeing Dygen Pharma activities outside office by regular checking of kiosk and retail activities such as inventory management, sales transaction, and payment processing.

• Job Description

• Kiosk Management

• Inventory Management

Maintains availability of the inventory of goods in kiosks;

Provides daily updates and records of store inventory;

Ensures no discrepancies in sales records versus actual store inventory;

Coordinates the request of new goods to the Dygen Pharma and manages delivery process

Monitors goods to check if there are defective items for returns

Provides reports on stock-on hand, inventory replenishment and sales transactions;

Performs random inventory schedule on all kiosks and retail store to verify if store inventory is always correct;

• Sales Processing

Oversees and manages cash deposits transactions;

Ensures daily transfer and deposit of cash sales to Dygen Bank account;

Records and monitors sales transactions daily, weekly and monthly;

Ensures to process wireless credit card transactions;

Monitors all sales reports of all kiosks branches for Dygen Business Manager review;

Assists kiosk and retail business in processing in their documents needed for store opening such as business permits, work permits and so forth.;

Randomly audits cash funds of kiosks or retail stores when visiting;

• Roving Function

Regularly checks the sales of Dygen principal retails by doing field work;

Processes sales of the Dygen principal retail in accredited banks only;

Delivers (if necessary) small goods to the retail sites if there are shortage or necessary orders;

Acts as a representative of Dygen Pharma for any customers complaints;

Resolves any form of customer complaints and escalate major complaints such as complaints like allergic reaction, personnel problem, and other concerns that need Managerial authority;

• Others

Supports the Dygen Pharma Business Manager in developing programs, policies and procedures relative to the improvement of the Department and its services;

Abides by the company rules and regulations implemented with regards to policies and procedures, Safety and Health, Quality Management, and in the Employee's Handbook; and

Performs other duties that may be assigned by the Dygen Pharma Business Manager.

• Competencies (Knowledge, Skills, and Experience Needed for the Job)

• Educational Requirements

A graduate of any 4-year course

• Competency

Experience in Sales and Marketing

• Essentials

Demonstrates good judgment, attention to details, organizational skills and dealing with complexity

Interpersonal skill, social perceptiveness, patience, and self-confidence

Excellent Communication skill: verbal, written, and active listening

Computer skills: spreadsheet and word processing program

• Desirable

Ability to work and deliver with minimum supervision

Exhibits work dedication and initiative

Has an honest and trustworthy personality

Job Type: Full-time

Benefits:

• Paid training

Supplemental Pay:

• 13th month salary

Overtime pay

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 07/31/2024