We are looking for a Key Account Specialist to join our team and help us develop long-term relationships with our key customers. The Key Account Specialist will be responsible for managing and growing our relationships with strategic customers.
Responsibilities of Key Account Specialist
- Develop and maintain strong relationships with key accounts and stakeholders
- Identify opportunities for new business and create sales strategies to meet customer needs
- Negotiate contracts and agreements related to services, pricing, delivery, and payment terms
- Prepare and present sales presentations to key accounts
- Monitor key account performance and provide reports to management
- Develop and implement strategic plans to maximize customer satisfaction and sales
- Review customer feedback and adjust strategies accordingly
- Manage customer accounts, including order entry, invoicing and collections
- Work with internal teams to ensure timely delivery of service and products
- Monitor market trends and competitor activities to identify potential opportunities
