Key Accounts Manager- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
Addressing and resolving key clients complaints.- Acting as the main point of contact between key clients and internal teams.
Ensure our new customers are set up for success and have a customer-first mindset
- Handle a high volume of communication, prioritizing multiple methods of communication at the same time, and never sacrifice the customer experience.
Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers.
Job Requirements- Able to identify and align a customer's goals and objectives with value, capabilities and solutions
Ability to manage simultaneous software implementations for multiple clients
- Superior organizational skills
Excellent communication skills, both written and verbal- In-depth knowledge of social media tools
2+ years experience in an account management / client relationship role in the technology industry
- Bachelor's degree in business administration, finance, sales, or related field.
Proven experience in key account management.
Job Type: Full-time
Benefits: Company events
Flexible schedule Life insurance
- Opportunities for promotion
Paid training Promotion to permanent employee
Schedule:
Day shift Holidays
OvertimeSupplemental pay types: Overtime pay
* Performance bonus
