Key Account Manager - Junior/Mid Level

ABOUT ENSTACK

Enstack is an all-in-one superapp that allows small and medium enterprises (SME) to sell online and offline, earn conveniently, and grow their business through an integrated platform with end-to-end commerce tools. SMEs benefit from Enstack's platform as it lowers their barriers to digitization and helps them future-proof their operations. Backed by Mangrove Capital Partners who has invested in technology giants Skype and Wix, Enstack is at the forefront of Southeast Asia's third commerce wave, which aims to provide flexibility and autonomy for small business owners.

WHY JOIN US

At Enstack, we believe in a world where small and medium-sized businesses (SMEs) have access to the digital tools and resources they need to thrive. Join our talented and hardworking team to be part of a mission-driven organization that empowers SMEs through digitization. We foster a culture of collaboration, innovation, and personal growth, and we value humble, intelligent, compassionate, and creative individuals who possess grit and a drive to pursue bold ideas. Come shape the future of SMEs and create a more digitally inclusive world while advancing your own career with us.

JOB SUMMARY

This role is responsible for strengthening the awareness and brand position in the market. Carry out effective marketing strategies. Primarily accountable for fostering sustainable business growth by developing new business opportunities, ensuring that platform metrics are consistently met, and building long-term and strategic business relationships with Clients. The Business Development Manager must have a strong background in marketing and e-Commerce knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for contributing to the growth of a category (together with a team) to retain, optimize and drive overall sales and transaction volumes of the category
• Focus on acquiring sellers, groups, communities, or LGUs that can bring many users to join and use Enstack for their business
• Responsible for managing relationships with sellers, groups, or LGUs after the acquisition, including supporting these sellers onboarding, training, and incubation process
• Collect, track, and analyze large amounts of data and translate them into valuable reports
• Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics
• Assist in troubleshooting seller's issues and concerns and liaise with internal departments - Operations, Payments, and Marketing

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Business Administration, Marketing, or any related field
• Preferably with at least 2 years of relevant experience; experience in a startup and ecommerce is a plus
• Passionate about business digitization, website design & development
• Strong communication, presentation, and interpersonal skills
• Logical thinking and strong problem-solving skills
• Good working knowledge of MS Office (especially MS Excel and PPT) and G-Suite
• Team player with an aptitude for sales and the ambition to constantly outperform your KPIs
• Agile quick-learner with a go-getter attitude; able to proactively learn on the job and is comfortable multi-tasking