Key Account Manager (for Chain Drugstore)

Job Summary:

The Key Account Manager will oversee the relationship between the company and its clients. The incumbent will be responsible for obtaining and maintaining long-term key customers that will supply their requirements. The ideal candidate will be apt for building strong affiliations with strategic customers. They must be able to identify requirements to promote our company's products and achieve mutual satisfaction between the company and its clients. The goal is to contribute to sustaining the pace of our growing business and to achieve long-term success.

• Detailed Duties and Responsibilities:

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

• Acquiring a thorough understanding of key customer needs and requirements

Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

Acquire a thorough understanding of key customer needs and requirements

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

• Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Job Qualifications:

Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma/Master's Degree in Business Studies/Administration/Management, Marketing, or equivalent.

• At least 3-5 years of working experience in the related field is required for this position.

Preferably but not required, an FMCG Manager who is well-versed in Sales.

• Experience in the Skin Care industry is an advantage in this position.

Preferably with experience in handling Accounts such as; Mercury Drugstore, Southstar Drug, etc.

• Highly analytical, creative, organized, and possess a good leadership style.

Possess excellent interpersonal and communication skills together with a good Leadership Style.

Job Type: Full-time

Benefits:

• Company Christmas gift

Company events

• Employee discount

Free parking

• Health insurance

Opportunities for promotion
Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• Account Management: 3 years (Preferred)

Language:

English (Preferred)