Position summary : Recruit, schedule, and maintain independent contractors
for customer experience projects. Provide coaching and assistance to
evaluators. Manage projects statuses and ensure their timely and accurate
completion.
Position Requirements.
1. Calling target customers & explain Mystery Audit details.
2. Good convincing power and effective communication.
3. Queries handling and ability to sustain a conversation.
4. Making appropriate records of dialogue for call status.
Key Role and Responsibilities Includes:
1. Recruit, coach, and schedule Independent Contractors (i.e. Auditors /
Evaluators) to conduct projects in various industries.
2. Contact evaluators about available evaluation projects via email, text, phone
and other recruiting resources.
3. Research and recommend new recruitment procedures, including new paid
print or web postings, social media, or networking outlets.
4. Determine success of sourcing efforts by tracking responses.
5. Coordinate Auditor/Evaluators routes and timelines to align with project
requirements while keeping costs within budget.
6. Provide customer service to Auditors/Evaluators with questions, concerns, or
technical problems.
7. Collaborate with all stakeholders and summarize lessons-learned for
operational improvement
Qualifications:
- Bachelors degree or equivalent work experience.
2. 1-2 years experience in a temporary agency or corporate recruiting role is
ideal.
3. Demonstrated proficiency with MS Office, particularly Outlook and Excel.
4. Proficient mathematical skills for calculating evaluator fees, deductions, and
bonuses.
5. Ability to quickly learn BAREs proprietary database systems, including having
current knowledge of web-based database system navigation.
6. Strong professional written and verbal communication skills
