Junior Quality Assurance Administrator

When we talk about hyper-personalized solutions, what we truly deliver is corporate language training tailored to an organizations unique goals and needs. Since 2000, we've helped millions of people from different industries and locations become better communicators in business languages.

At goFLUENT, every employee works towards the same goal: to make language training accessible, relevant, and effective for every business and learner. Our diverse and multi-talented teams across the globe are always working together to deliver excellent service.

Join us, and feel a sense of purpose in your work everyday!

The Quality Assurance Administrator (Content Administrator) will work with the Quality Assurance Associate Manager and Quality Assurance Team to ensure the quality of content features, metadata and processes.

• Responsibilities:

Check and manage the integrity of content structures, content authoring tools, and content metadata systems

• Investigate and report issues that affect the deployment and quality of content

Assist the QA Associate Manager in handling content-related requests and resolving content-related issues

• Coordinate with Tech and other Support Teams to drive the resolution of content-related issues

Coordinate with Tech QA to handle the testing requirements of content-related projects and features

• Perform content metadata encoding and review tasks to ensure the integrity of the content metadata system

Work with the QA Associate Manager to implement strategies to improve team efficiency in authoring, quality control, and documentation

• Qualifications:

A Bachelors degree in Information Technology is preferred.

• Prior experience in IT or technical support is also preferred.

Candidates should possess excellent documentation skills and demonstrate meticulous attention to detail.

• Strong multitasking skills are required, with the ability to manage multiple tasks comfortably and simultaneously.

While familiarity with content management systems is preferred, the ability to quickly learn and adapt to new systems and software is more critical.

• A keen attention to detail is essential to ensure technical accuracy and compliance of published content.

Exceptional communication skills are necessary, enabling effective interaction and collaboration with cross-functional teams, as well as assistance to non-technical users.

• Proficiency in troubleshooting and resolving issues related to content formatting and publication is also required.

• What we offer:

At goFLUENT Philippines, you will find people who recognize your talents and ideas. If youre self-motivated and passionate in what you do, wed love to have you as a valuable part of our dynamic and growing team!

Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world. Because while were proud of our office, its our unique culture that empowers us to do the best work of our lives.

Thanks to the great synergy between teams, you will meet and work together with colleagues from all over the world, feeling just how important your role is in our goal to accelerate language learning.

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

• Dynamic, startup-like experience within the security of a fast-growing, 22-year old Swiss-based company.

Learn from top executives and visionaries in the learning and language market.

• The experience of joining an innovative organization with an international, vibrant working environment.

HMO coverage upon hiring

• Group Life Insurance (upon regularization)

Modern office with nice recreational area for taking breaks or celebrating success together

• World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages!

Exciting global team-building events abroad.

Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/es-es/careers/

Job Types: Full-time, Fresh graduate

Pay: Php20,

• 00 - Php23,000.00 per month
  
  Benefits:
• Company events

Employee discount

• Flexible schedule

Gym membership

• Health insurance

Life insurance

• Opportunities for promotion

Paid training

• Promotion to permanent employee

Schedule:

• 8 hour shift

Day shift

• Holidays

Monday to Friday
Supplemental Pay:

• 13th month salary

Overtime pay