Junior Application Support - Incident Management

We are a global IT professional services firm providing top-caliber tech professionals and a trusted partner of Fortune 500 companies for over 20 years.

This is a full-time on-site role for a Junior Application Support - Incident Management at Seven Seven located in Pasig. The Junior Application Support - Incident Management will be responsible for providing technical support and troubleshooting assistance for applications, assisting with incident resolution and management, coordinating with cross-functional teams to resolve issues, and documenting solutions and best practices.

• Strong understanding of application support processes and incident management
• Experience in troubleshooting and resolving application issues
• Knowledge of SQL and basic database querying
• Excellent problem-solving and analytical skills
• Ability to work well in a team environment and collaborate with cross-functional teams
• Good communication and interpersonal skills
• Attention to detail and ability to prioritize tasks
• Relevant certifications or training in application support or incident management
• Bachelor's degree in Computer Science, Information Technology, or a related field