This job is with Accenture, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Update and maintain various systems/tools per standard process documentation which may include:
- Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
- Audit own data entry for accuracy and make required corrections
- Conduct data verification
- Respond to various requests for information, as needed. Escalate to supervisor as appropriate.
- File, archive and retrieve documents (paper-based and electronic) using filing standards
- Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.
- Respond to information requests by searching, summarizing research results, and compiling in requested format
- May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
- Follow established policies, procedures, and methods
- May serve as technical and functional resource or super users to other team members
- Participate in process improvement initiatives or special projects as assigned
- Meet established goals and objectives
- Become a subject matter expert for complex processes
- Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.
Qualifications
- N3 to Native. Prefers if resource has N3 to N1 JLPT or JNAT certification (CERTIFICATION must be provided)
- Nihongo reading/writing/speaking skills is a must.
- MS Windows PC skills is also a must.
- Accenture will provide PC with MS Windows OS. Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.
- Resources must be trainable and with high learnability.
- Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.
- Resources will need to undergo a minimum of 3 to 6 months training.
