We are hiring for an IT/Technical Trainer for a client in BGC
This is a hybrid role with a rotating shift and the salary is up to 120K Monthly gross
The IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate ) training to the colleagues across businesses and geographies. The IT Technical Trainer will design, develop and facilitate online training and will create supplemental training materials as needed (i.e., user guides, videos, job aids, graphics) that are functional, engaging, informative, and consistent with sound instructional design principles. This is a full-time, year-round position, in our Manila office, working in a hybrid setup within the Manila Global Service Delivery (GSD) Center Enterprise Technology Organization.
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, or a related field
- At least 2 years working as an IT Technical Trainer
- Background working in the IT industry is strongly preferred
- Experience training in Microsoft Power Platform (specifically Power Apps and Power Automate) is strongly preferred.
- Experience training in other technical topics such as automation, programming, and technical certification courses is strongly preferred.
- Experience learning new technical topics and delivering training on these topics is strongly preferred.
- Exceptional public speaking and presentation skills required. Fluency in English, both spoken and written is a must.
- Excellent project management skills
Key Responsibilities:
- Effectively master, train, and evaluate all learning objectives from the Microsoft Power Platform (Power Apps, Power Automate) course curriculum and rollout other technical courses in the future
- Facilitate learning in a creative, interactive, and enthusiastic global learning environment
- Design and develop online, classroom, and blended learning materials using instructional design software such as Articulate Storyline and Articulate Rise
- Maintain and develop learning programs using a project management approach across cross-functional teams, including needs assessment, solution development, delivery, tracking, and continuous improvement.
- Consult with subject matter experts (SME) to ensure training information is current and accurate
- Track, evaluate, and report training effectiveness
- Support and train other facilitators as needed
