IT Technical Support

Start of main contentBack to jobs OpenUse up and down arrow keys to navigate. Press Enter or Space Bar keys to select.IT StaffZenshin Systems Corporation Makati City29Active29Awaiting Performance summaryFree post (data shown between Jul 2, 2024 - Aug 1, 2024)For more detailed data, visit the performance report.1,121Impressions41Clicks49Started applications41ApplicationsSponsor jobImprove job description Metrics over timeImpressionsClicksStarted applicationsApplicationsAdd metric to compareChoose a time granularityDayWeek07/0207/0907/1607/2208/01010203040010203040

07/28

• Applications : 0

• Job description

• Single Point of contact of Assigned Client/Sales regarding service request/concerns
  

• Provide acknowledgement, timely and regular update/feedback on clients requests or queries
  

• Create Ticket for Service with complete client's information and nature of request
  

• Monitor and keep track of all open ticket until closed or resolved.
  

• Monitor defective equipment pulled-out from assigned client from In-house team
  
  6Coordinate with Sales/Purchasing personnel for warranty related issue/concern
  

• Coordinate provincial request to supplier, monitor, and follow-up until resolve
  

• Request Service Unit to Sales if client is requesting and unavailable with service team
  

• Coordinate with departments for warranty claim and part's cost
  

• Ensure return of defective Item
  

• Monitoring, delivery and pullout of Service Unit and unit for repair of client
  

• Ensure the Field Tech send regular report per client after visit for update including time of 1st sched
  

• Regularly update Field Service Database
  

• Safekeeping of all documents (e.g. Work Order)
  

• Other duties as assigned
  
  Job Type: Full-time
  
  Pay: From Php16,770.00 per month
  
  Benefits:
• Company events

Paid training

• Promotion to permanent employee

Schedule:

• 10 hour shift

Supplemental Pay:

• 13th month salary

Overtime pay

Ability to commute/relocate:

• Bian, Laguna: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your expected salary

Amenable to be employed through agency

• Amenable to attend interview and training in Manila

Education:

• Bachelor's (Required)

Willingness to travel:

* 75% (Required)