We are looking for a passionate IT Systems Manager to work for client's office in Makati City, Philippines. For this job, we only process candidates that are based in the Philippines and have legal authorization to work in the Philippines.
About the OTA Client
Over 30 years of optical industry experience in distribution of the world's most prestigious eyewear and eye care brands.
Job Responsibilities:
Will collaborate very closely with the Associate IT Director and the Network and Infrastructure Manager to deliver effective and bug-free IT systems for Head Office and the Stores, and other 3rd parties like B2B and B2C partners as may be needed
Work with the Associate IT Director to institutionalize IT Best Practices
Collaborate ethically with technology partners and IT vendors to ensure delivery of IT projects and services
Study and recommend opportunities for process automation; ensures 100% accuracy of automated processes
Manages program change requests according to business requirements and Service Level Agreements (SLAs)
Conceptualizes and communicates proposed work plans to senior management and application support team
Analyzes, designs, writes and disseminates application support policies, procedures, best practices
Be at the forefront in managing, controlling, and mitigating IT risks especially at the application level
Define and execute work plans to permanently resolve issues and inefficiencies surrounding system production runtime
Evaluates the costs and benefits of implementing changes against the current system
Take the lead to ensure that POS data in the stores are synched and backed up in Head Office
Partner with the Infrastructure Team in commissioning and decommissioning of the POS System and all other systems used in the stores, as well as all the systems used in Head Office
Fully support the Stores on the prevailing POS System used, and associated requirements like sending of data files to the malls, backup, restoration as maybe needed
Partner effectively with stakeholders in setting up and closing of Stores
Leads and oversees the professional development of each team member
Develop his/her team toward heightened IT service management
Conduct R&D on new applications and assess feasibility of adoption by the Company
Conducts post mortem analysis on projects toward continuous improvement
Keep abreast with IT laws to be able to guide Top Management on statutory compliance
Perform other tasks as assigned
Qualifications:
Graduate of any bachelors degree in Information Technology with focus on Computer Science, Information Systems, Information Management, and like courses
Has extensive experience in coding/developing business applications
Proven track record in successful software project management at the enterprise level
Sound understanding of Cloud Computing technologies and approaches
Knowledge of computer networking, installation, and administration
Capable of leading and coaching developers and software functional analysts/consultants; can lead a team
Highly collaborative with different work groups, stakeholders, and officers
Ability to make sound decisions that would impact on application design and the overall system architecture
Excellent knowledge of data operations
Excellent working knowledge on structured databases; has working knowledge about unstructured databases
Solid analytical and problem-solving skills
Excellent System Analysis skills
Excellent Business Analysis skills
Excellent Project Management skills
Excellent communication, problem-solving, and collaboration skills
Ability to quickly learn new technologies and products using documentation and Internet resources
Proficiency in Office 365
Strong background and experience in Retail, Warehousing and ERP systems
Experience in MS Dynamics NAV, Business Central and LS Central is highly recommended
Knowledge of Data Privacy and other IT laws of the Philippines
Dependable and trustworthy
