IT Systems Engineer - Perm WFH, Dayshift

As a Systems Engineer, you will play a crucial role in providing technical support and maintaining IT infrastructure for our organization. You will be responsible for handling Level 2 & 3 technical issues, primarily through remote assistance and phone support.

• Description:

Provide technical support and assistance to end-users over the phone and via remote access tools related to Level 2 & 3 technical issues.

• Support Microsoft 365 services, ensuring effective deployment and ongoing maintenance of applications like Exchange Online, Identity, Teams and Intune.

Design and implement Microsoft Azure cloud solutions, including virtual environments and network configurations.

• Manage and maintain Windows and Linux servers for security, reliability, and efficiency.

Design, configure, and manage networking solutions, such as firewall appliances, wireless access points, network switches, VPNs, and intrusion protection systems.

• Requirements

Expertise in Microsoft Azure, Microsoft 365, Windows Server, Active Directory, DNS, Intune, and Group Policy. - Extensive experience with Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and Intune.

• Hands-on experience with hybrid cloud environments and integrating Azure with on-premises Windows Server and Linux environments.

Strong understanding of networking protocols, operating systems, and cloud computing platforms.

• Familiarity with network protocols and services, including TCP/IP, DNS, DHCP, Group Policy and VLANs.

Excellent problem-solving and troubleshooting skills, with the ability to troubleshoot complex technical issues effectively. Strong communication and interpersonal skills. - Ability to work independently and as part of a team.

• Expertise in administering MySQL, MS SQL, and PostgreSQL databases.

Familiarity with web portals and CMS systems.

• Experience with virtual desktop infrastructure, such as Azure Virtual Desktops and Citrix Virtual Desktops, is a plus.

Experience with learning management systems (LMS), such as Moodle and Canvas, is a plus.

• Experience with scripting and automation tools (PowerShell, Bash)

• Benefits:

Permanent Work-from-home setup

• Fixed Dayshift

Tax Shield

• Company-provided equipment

Secondary WiFi Modem

• 21 Leave Credits

100% conversion of UNUSED leave credits

• HMO on Day 1

Grab Voucher every month

• Birthday Gift

Loyalty Gift

• Christmas Gift

Work-Life Balance

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Job Types: Full-time, Permanent

Pay: Php60,

• 00 - Php100,000.00 per month
  
  Benefits:
• Additional leave

Company Christmas gift

• Company events

Health insurance

• Life insurance

Pay raise

• Work from home

Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Application Question(s):

• Experience supporting Australian clients

Experience:

• Systems Engineer: 3 years (Required)

Azure, Active Directory: 1 year (Required)
Netwok Protocols: 1 year (Required)