Job Description
Qualifications
Graduate of Computer-related course
At least 1 year of work experience in the field of IT
Excellent technical skills, with a very keen interest in IT
Excellent oral and written communication skills
Can work under pressure and meet deadlines with minimum supervision
A team player and fast learner
Capable of multitasking
Functions & Tasks
Identifies areas for improvement/enhancement on existing systems and on new ones
being developed.
Provides post-implementation and production support for supported systems including analysis of production problems raised by users and ad-hoc inquiries and provides business/technical solutions.
Provide updates and status reports to the project manager during the course of development and related support activities
Runs the daily and routine processes/applications as required by the operations
Performs special functions as assigned by immediate superior from time to time
Trains and supports users on new and existing system features and functions.
Collects and analyzes user requirements. Produces Functional and/or System
specifications.
Ensure timely updates of records or data requested by clients via email.
