Duties and Responsibilities:
- Consulting with IT Head / Managers and other departments as required.
Providing IT assistance/support to employees- Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
- Monitoring hardware, software, networks and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.- Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support
Education:
- A bachelor's degree in computer science, information technology, or similar.
Fresh Graduate or 1+ of experience as an IT Support is a plus.- Knowledge of computer hardware, software and networks.
CCTV's, Inventory Management
Job Type: Full-time
Schedule:
Supplemental pay types:
* Overtime pay
