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IT StaffZenshin Systems Corporation Makati City29Active29Awaiting
Performance summaryFree post (data shown between Jul 2, 2024 - Aug 1, 2024)For more detailed data, visit the performance report.
1,121Impressions
41Clicks
49Started applications
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07/28
- Single Point of contact of Assigned Client/Sales regarding service request/concerns
- Provide acknowledgement, timely and regular update/feedback on clients requests or queries
- Create Ticket for Service with complete client's information and nature of request
- Monitor and keep track of all open ticket until closed or resolved.
- Monitor defective equipment pulled-out from assigned client from In-house team
6Coordinate with Sales/Purchasing personnel for warranty related issue/concern
- Coordinate provincial request to supplier, monitor, and follow-up until resolve
- Request Service Unit to Sales if client is requesting and unavailable with service team
- Coordinate with departments for warranty claim and part's cost
- Ensure return of defective Item
- Monitoring, delivery and pullout of Service Unit and unit for repair of client
- Ensure the Field Tech send regular report per client after visit for update including time of 1st sched
- Regularly update Field Service Database
- Safekeeping of all documents (e.g. Work Order)
- Other duties as assigned
Job Type: Full-time
Pay: From Php16,770.00 per month
Benefits: - Company events
Health insurance
Paid training- Promotion to permanent employee
Schedule:Supplemental Pay: Overtime pay
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How much is your expected salary
* Amenable to be employed through agency
- Amenable for client deployment
Education:
Willingness to travel:
Expected Start Date: 09/02/2024