Job Summary
Monitors all Yamaha 3S Shops Dealers Service Tools and Service Network.
Duties And Responsibilities
- Implements and ensure maintenance of Time Commitment Service (TCS).
- Installs and activates TCS application and other service system in the 3S shops.
- Conducts repair and secures that system is operational.
- Configures and identifies hardware and software solutions.
- Resolves network issue and take care of all equipment for shop supplies and materials.
- Makes an estimated cost for damage and follow up request for approval.
- Sends monthly updates status report of service system in 3S shops.
- Initiates service marketing activities to reach out Yamaha dealers and customers especially remote areas.
Qualifications
- Must possess at least a Bachelor's/College Degree in Computer Science or Information Technology.
- At least one year of working experience in tech support, desktop support or similar role.
- Experience with remote desktop applications and helpdesk software.
- Attention to details and good problem-solving skills.
- Must be willing to do field work in different areas (from Luzon to Mindanao).
