Resolving IT support requests from employees- Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
Generating sign ins for new hires during the onboarding process- Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
*MUST SUBMIT THEIR DETAILED AND UPDATED RESUME WITH PHOTO.
Job Types: Full-time, Permanent