Stealth Monitoring is looking for talented individuals like you! Be the next IT Service Delivery Manager.
We are looking for an IT Service Delivery Manager to oversee our company's hardware, software and computer networks.
IT Service Delivery Manager responsibilities include implementing, managing, delivering and supporting IT services to meet the business needs of internal and external users. Additional responsibilities include monitoring Production applications, infrastructure, and network infrastructure and resolving system issues. You need to have experience with application performance management, network administration and system security.
Ultimately, you'll ensure our IT systems are secure, consistent and reliable.
Job Highlights:
- Day 1 HMO for you and two (2) of your dependents.
- Annual and Performance Based Salary Increase
- Additional Leave Credits
Duties & Responsibilities:
Maintain and optimize local company servers and software.
Directs the activities of IT Technicians to manage installations, upgrades and configurations of hardware and software.
Be responsible for device and password management.
Oversee data backup and system security operations.
Protect production environment by ensuring compliance to change/release standards (Release Management).
Assess system performance and recommend improvements.
Resolve issues escalated by technicians and engineers.
Ensure data is handled, transferred or processed according to legal and company guidelines.
Provide support and guidance to stakeholders via help desk.
Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
Develop IT policies and practices.
Qualifications:
Bachelor's Degree in Computer Science, Information Systems, or equivalent field.
Proven experience as an IT Operations Manager/ IT Service Delivery Manager.
Experience with system installation, configuration, and analysis.
At least 10 years of related and progressive experience in IT management and operations.
Startup experience is an advantage, building from the ground up.
Thorough knowledge of servers and cloud computing.
Knowledge of data networking and data protection operations.
Others:
Advantage if experience working in an ITIL-based organization.
Why join Stealth Monitoring
At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.
Get to work with skillful team members and experience limitless growth.
Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
