Qualifications:- Bachelor's Graduate - COMPUTER SCIENCE, IT, ENGINEERING, or any related course
At least 3 years of IT and 3 years of networking experience- Preferably with extensive computer network experience/system/database admin
Knowledge of switches and routers and CISCO devices
- Reading and creating network diagrams
Experience with incident management is a plus IF CCNA Expired, at least with CISCO training AND relevant work experience
- Amenable to work in shifting schedules.
Amenable to work 100% ONSITE (ALABANG).IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR CISCO EXPERIENCE AND NETWORK EXPERIENCE.
First point of contact of the IT Services Support and Operations team.
- First-level incident and service requests. Monitor availability and continuity of IT services.
Coordinate with other teams like the IT Asset Management Team and audit teams and implement planned actions to increase customer satisfaction.- Implement service specific technology migration and upgradation plan.
Routine backup activity, check for power/system/network redundancy
HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
Outstanding career development opportunities 24 Leaves Annually
Job Type: Full-time
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- IT and Networking: 3 years (Required)
CISCO Devices/routers/switches: 3 years (Required)
License/Certification:
CCNA Certified OR CISCO Training (Required)
