Working as part of a campaign team to achieve objectives for our clients
Dial between 150 250 numbers per day
Outbound Business calls on behalf of the world's largest technology brands
Handle objections and Generating sales opportunities and qualifying needs
Meet your campaign KPI's and activity targets
Work through call list as allocated by the Data team
Complete write up as per campaign specific layout
Ensuring all fields are filled specific to the campaign requirement and all write ups are spell checked,
make sense and are up to standard
Check all prospect information is correct as provided on call by prospect, fill in any missing details on
the prospects profile.
Ensure all prospect information on profile is grammatically correct.
Read and understand call scripts and write up examples on each campaign to help recognise the
Check related files in the campaign to download TAL and Exclusion lists if required on a campaign.
Ensure all qualifying requirements are met on call.
Liaise directly with Team Leader or through the Senior Team Leader if unsure of their campaign
requirements
Other responsibilities:
Adhere to all policies and procedures in place in Direct IT.
Comply with all legislative requirements
Adhere to privacy, confidentiality policies and legal regulations .
May be required to call prospects to confirm details for lead to pass
Any other task reasonably requested by the Service Delivery Manager
Job Type: Full-time
Schedule:
Day shiftSupplemental pay types: Bonus pay
* Commission pay
