Position Name: Quality Control Engineer
Reports to: Project Engineering Manager
Location/Type: Philippines, Remote
Status: Exempt
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who can thrive in and contribute to this environment while putting the customer first.
As a Quality Control Engineer, you will be responsible for conducting quality assessments and providing validation reports against established company technical standards and procedures.
Responsibilities:
Maintain and improve the Onboarding to Service quality checklist
Report deviations of existing Quality Control checklists from current Atlas Technica standards
Perform functional, system, security, and performance testing according to Atlas Technica standards
Continually evolve the Quality Control process and assist in reporting, tracking, and fixing issues
Collaborate and maintain open communication with internal stakeholders about issues, risks, and status updates
Maintain and communicate Quality Control testing timelines, schedules, and ensure timely delivery of Quality Control status reports
Requirements:
2-3 years of IT Projects, integrations, and support with a focus on Microsoft 365 (full stack), Microsoft Endpoint Management (Intune), Active Directory to Azure Active Directory Migrations, Microsoft Server consolidation, Microsoft SharePoint implementations, SaaS file, and On-premises file server migrations. Microsoft Windows desktop and Azure server deployment, Microsoft Office, desktop, and mobile device troubleshooting. Firewall and Switch configuration.
Strong verbal and written communication skills
Project Management experience
Strong technical documentation skills
Strong attention to detail
A bachelor's degree in a computer-related field, Engineering, Mathematics, or equivalent experience
Desirable Qualities:
Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
Exposure to workloads in Azure or AWS
Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
Desire to learn new technologies
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
