IT Product Specialist

Role: IT PRODUCT SPECIALIST

• Company: Tech solutions provider- a company based in Singapore

• Work Setup: Hybrid (2 days onsite in Makati & 3 days remote)

We are looking for a Product Specialist who is passionate about promoting products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to help design, build, and roll out products that deliver the company's vision and strategy.

• Responsibilities:

Work with business units in developing business plans to achieve company revenue goals.

• Analyse competitive marketplace and industry trends to accordingly develop business strategies for revenue

generation.

• Obtain customer feedback and suggest appropriate product revisions.

Coordinate with engineering and manufacturing teams in product development activities.

• Recommend product enhancements and updates to identify new business opportunities.

Support the marketing team in developing sales and marketing strategies for profitability.

• Prepare and update product training materials.

Conduct product and sales training for sales, marketing, and support teams.

• Conduct product and sales training for partners and customers.

Assist in new product introduction and release activities.

• Coordinate with cross-functional teams to provide product engineering, development, management, and sales solutions.

Address customer issues and concerns in a timely fashion to ensure customer satisfaction.

• Work with the business team to identify new customers and retain existing customers.

Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.

• Maintain complete documentation for all product-related activities.

• Requirements:

Degree / Diploma in Computer Science / IT or equivalent

• Minimum 3 years of experience in a similar role

Possess good analytical, communication, and interpersonal skills

• Self-motivated, ability to work independently and as a team

Job Type: Full-time

Benefits:

• Health insurance

Opportunities for promotion

• Promotion to permanent employee

Schedule:

• 8 hour shift

Monday to Friday
Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Application Question(s):

• How many years of experience as an IT product specialist do you have

Do you have experience working for global customers or companies

• Do you have experience working with networking solutions providers like the Internet or IT/ software companies

* Can you work on a hybrid set up (2 days onsite in Makati & 3 days remote)