Qualifications:
-Bachelor's degree information technology, computer science or related field
-1 year experience in related field
-proficiency in information security, data networking, computer administration
-can provide certifications
-has working knowledge of legal regulations and ISO requirements
-ability to handle and maneuver fragile stock with ease
-has strong communication, memorization and teamwork
-has outstanding organizational and investigative abilities
-has capacity to perform duties diligently, particularly during stressful periods
- -willing to assign in PASAY
-CAN START ASAP
Job description:
-provides IT Support, training, and orientation for new technology users
offers troubleshooting, support, and repair when IT equipment or networks malfunction
-provides phone, live chat, or in person support depending on the organizations scope
-asks directed questions regarding equipment and networks to assess IT issues
walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary
-demonstrates great customer service skills, listens carefully, and exercises patience
documents issue and support sessions to inform the department and organization better regarding IT support needs
-maintains record of faulty hardware and software licenses inventory
-assists with maintaining information security through controlled hardware or software installation and staff education
-follows emergency plans for equipment, power or security failures when necessary and protects data and security
-stays updated regarding new technology through industry news
-repair laptops and support
Job Type: Full-time
Benefits:Schedule:Supplemental pay types: Overtime pay
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (Required)
Experience:
* IT Officer: 3 years (Preferred)
