IT Intern (OJT) | Makati & BGC Office

Job Summary:
As an IT Desktop Support Intern, you are to provide day-to-day PC/LAN technical support for network infrastructure and internal desktop systems (software and hardware) of the company.

• Responsibilities:

Performs all hardware and software job-related responsibilities

• Installs and configures computer hardware operating systems and applications

Monitors and maintains computer systems and networks

• Sets up new user's account and profile including password issues

Resolves basic computer and network issues

• Troubleshoots systems and network problems and software faults

Maintains and updates computer conditions as needed

• Diagnoses computer hardware and software, network systems and other system issues accurately and quickly

Completes routine work orders and move/add/change requests and upgrades systems

• Relay information to technical and non-technical personnel

Provides report to the IT Lead and IT Manager

• Requirements

Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent

• Excellent in both written and oral communication is required for the position

Experience working with a managed desktop platform and LAN

• Knowledge in BPO technology including voice and data integration

Advance knowledge in LAN and WAN is preferred

• Working knowledge of

End User Support and its management Performs daily work routine with minimal supervision

• Must be willing to undergo necessary training

Experience in supporting Enterprise and Service Provider platforms and architectures such as Google Workspace, Zoho, Zscaler, Microsoft applications, Ring Central or any similar applications and systems.

• Strong attention to detail with excellent time management and organization skills, independent, excellent interpersonal skills, highly motivated, and able to work under pressure.

Exceptional English communications, both written and verbal

• Must have (OJT):

Memorandum of Agreement to be signed by both parties

• Minimum of 400 OJT hours

Must have Fiber Optic internet with at least 25 Mbps bandwidth

• Must have a backup desktop or laptop with the

latest OS Must be able to work on a shifting schedule

• Must be amenable to work in-office as required

* Must be willing to work in Makati City, 24/7 shifting schedule, with minimal coverage during holidays and weekends.

Job Type: OJT (On the job training)
Contract length: 2 months

Pay: Php

• 00 per day